Frequently Asked Questions
Everything you need to know about your gear and our service.
How long does shipping take for sports equipment?
Standard shipping usually takes 3-5 business days. Express options are available at checkout for athletes who need their gear ready for the next game.
What is your return policy on fitness apparel?
We offer a 30-day return policy on all unworn apparel with original tags attached. Please note that for hygiene reasons, certain items like swimwear and compression base layers cannot be returned.
How can I track my order?
Once your order is dispatched, you will receive an email with a tracking number and a link to our carrier's portal so you can follow your gear every step of the way.
Do you offer warranties on professional-grade equipment?
Yes, all our high-performance equipment comes with a manufacturer's warranty ranging from 6 months to 2 years, depending on the specific brand and product category.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna for larger equipment purchases.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as sports fitment can vary between 'Athletic' and 'Relaxed' styles.